Recent content by jcraigcx

  1. J

    Thermal Cam Factory Reset

    Thanks, guys. Worked perfectly. Also should note that Andy reached out to me and is making this right. Great service as usual.
  2. J

    Thermal Cam Factory Reset

    No, but I'll take a look. Thank you.
  3. J

    Thermal Cam Factory Reset

    Hey guys. I bought a new IPC-TPC124X-AI Thermal Cam from the EmpireTech Amazon store and cannot set it up (not my first cam). The package wasn't sealed and it has signs of a used/returned product but I couldn't tell for sure. So I hooked it up to the network and can get to the setup screen, but...
  4. J

    EmpireTech 9th Anniversary (Summer)Sales

    I'm sorry if I'm being a bit dim here, but I'm looking at splurging on a PTZ and don't want to hose myself. The first post says the sale is July 15 - 21. But there is an attachment that says 9th Anniversary Sales prices with links that take me to purchase at Sale prices right now - or so it...
  5. J

    Review-Dahua DB-11 Video Door Bell

    4096 in IPConfig. Blue Iris is reporting about 470 kB at 25 fps, 2.1M (about the same as the other Dahua Starlights). I was able to push it as high as I wanted in IPConfig but wasn't seeing any further improvements.
  6. J

    Review-Dahua DB-11 Video Door Bell

    Breakthrough! I didn't change anything on the DB-11 and it ran fine since my previous post. Really got me thinking about what is causing this. So back into IPConfig I go because I really need to change the bitrate and a few image mode settings. Changed the bitrate, saved, all is good... let...
  7. J

    Review-Dahua DB-11 Video Door Bell

    Its back online. I can't explain it as I wasn't doing anything with it. Got frustrated and went to do something else. Came back and there it is showing up in BI. I changed nothing between the errors I was getting and the success I'm having now - leaving me zero confidence that anything is...
  8. J

    Review-Dahua DB-11 Video Door Bell

    I've tried 3 different power supplies. I've settled on one thats getting about 15.5 VDC at the doorbell. Should that be enough?
  9. J

    Review-Dahua DB-11 Video Door Bell

    I have been trying to get the DB-11 back online for hours. Its rebooting so fast I can't complete the process to add a device to IMOU. Don't know what else to try here. I have six other Dahua cams working without issue... this one appears to be a piece of junk.
  10. J

    Review-Dahua DB-11 Video Door Bell

    Mine went offline again today and now i can't get any video stream. Going to have to factory reset it again.
  11. J

    Review-Dahua DB-11 Video Door Bell

    FWIW, the above factory reset procedure with holding down the reset button while power cycling did not work to reset my DB-11. I tried it multiple times. What worked was holding the reset button for about 5 seconds until dark blue light came one, then releasing and hitting it again to start...
  12. J

    Review-Dahua DB-11 Video Door Bell

    Factory reset and fiddled with it for a while and got it back online. I left it sitting with the IMOU app running and the camera died again. Note I also tried to save a configuration setting via ConfigTool at about the same time. So I suspect either the live stream or ConfigTool is causing...
  13. J

    Review-Dahua DB-11 Video Door Bell

    Well I'm stuck. Came home yesterday to find the DB-11 disconnected from the network. Using the ConfigTool I can see that it keeps going on and off the network. Inspecting the device looks like its rebooting constantly. When I can get it to stay online long enough I can get to the config...
  14. J

    Review-Dahua DB-11 Video Door Bell

    Gadget, thanks for the ConfigTool info. I bumped up the bitrate and it immediately cleaned up the image. Probably as good as I'm going to get without an extender. Appreciate the hep.
  15. J

    Review-Dahua DB-11 Video Door Bell

    Done! I knew there had to be a better way to share that. Thanks for your help.
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