This is what appears when I try to log into a DVR interface. I traveled to a location to install a new camera (I swapped between two different cameras before realizing the cable was the issue as to why neither were lighting up, I don't know if that would trigger anything), I did not get into the interface much, if at all, I had someone assisting me at the home office who said they could see the interface of the ip cam itself and said they would import/configure the rest while I moved onto the next dvr at a different location. They had said they tried to login once and this was the error message they received on the very first login attempt and that it hadn't shown any login attempts remaining. They stated that they talked with the person on site and had them reboot this dvr but it's still giving this error message. I do not currently have physical access to this dvr. I can call and attempt to walk someone who doesn't know much about technology about through what to do if I can figure out what I need to do, but I'm not sure how to resolve the error as is. How would I go about clearing this error or resetting the amount of tries needed? As shown, this is for the admin account.
