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  1. Veasna

    Hikvision DS-K1T341AM: ISAPI open command succeeds but door does not unlock

    Hi everyone, I am using a Hikvision DS-K1T341AM face recognition terminal for door access. Face authentication works successfully on the device, but the door does not unlock. Current settings: Authentication: Card or Face or Password Open Duration: 5 seconds Door Open Timeout Alarm: 30...
  2. Veasna

    Unable to retrieve the captured image from the DS-K1T341A device when it pushes the event log

    Received event_log: { "ipAddress": "172.16.xxx", "portNo": 5267, "protocol": "HTTP", "macAddress": "98:df:xxx", "channelID": 1, "dateTime": "2025-07-03T10:34:18+07:00", "activePostCount": 1, "eventType"...
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