Phone settings all look ok. Forgot to say earlier, occasionally i will get alerts instantly, other times it can take 5-10 minutes. Rest of the time I will only get the alert when I wake the phone. This could be around 30 minutes after the event
I am also experiencing the same issue. I have a Google pixel with lastest Android version 9.
I have not tried with any other device to see if it works.
I am getting really annoyed by this now. It seems that every time hikvision update the app there are more issues created than are solved. There...
