I have a situation that I would like any of you network gurus to consider

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105437

BIT Beta Team
Jun 8, 2015
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I have a POE switch in my garage, and from that switch a 200 foot ethernet cable to a 54IR camera from Andy.

A few days ago this camera quit working and showed no signal in Blue Iris and I was also unable to connect to it via a web browser. I took an very old spare camera that I had and plugged it in at the end of the 200 foot cable, it booted up and operated as expected. I then brought the 54IR back to the garage and plugged it in to the same port, using a short cable, and it powered up and operated as expected.

Any thoughts or ideas as to why this is happening? I've done a complete factory reset on the. 54IR and it made no difference. It runs fine on a short cable in my garage and doesn't operate at the end of the long cable.

Thanks!
 
I'd first take a really good look at the network connectors on the camera and the end of the 200 foot cable, for any moisture or corrosion.
 
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tigerwillow1 said:
I'd first take a really good look at the network connectors on the camera and the end of the 200 foot cable, for any moisture or corrosion.
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I looked at the 54IR connector. The pins weren't shiny like new, but I didn't see any obvious corrosion. I also replaced the ends on the cable and that didn't change the results. That 54IR has been in service for probably 3 years or so with no issues.
 
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That is puzzling. It feels like your connection might be marginal on the long cable, and the old camera either doesn't require as much power or bandwidth or both. As for what changed, who knows. I assume this was a very sudden failure without gradually growing instability in the weeks or months leading up to it.

You might try getting a PoE switch with an extend mode that is explicitly designed for longer range links.

This is an expensive one: EmpireTech EPOE-8CH 10-Port Unmanaged Switch with 8-Port ePoE

You can find cheaper on amazon I am pretty sure.
 
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bp2008 said:
That is puzzling. It feels like your connection might be marginal on the long cable, and the old camera either doesn't require as much power or bandwidth or both. As for what changed, who knows. I assume this was a very sudden failure without gradually growing instability in the weeks or months leading up to it.

You might try getting a PoE switch with an extend mode that is explicitly designed for longer range links.

This is an expensive one: EmpireTech EPOE-8CH 10-Port Unmanaged Switch with 8-Port ePoE

You can find cheaper on amazon I am pretty sure.
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Yes, it happened all of the sudden. In the past few minutes, I tried an old PoE switch I had on hand. Using the Extend Mode it was able to connect. However, the connection was too slow and clips were very choppy with stuttering in them.
 
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Extend mode typically will limit bandwidth to 10 Mbps I think. So you may need to reduce bit rates and ensure that only one thing is pulling video directly from the camera. An alternative would be to try something like a poe extender at a convenient point near the middle of your 100ft cable run. These things are dirt cheap and I've used several from Mokerlink and one from this Ztyuav brand and they've all worked fine outdoors. Although I squirt some dielectric grease in on the contacts.
 
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I appreciate the responses! I'm probably going to order a few things to try and get back on this next week sometime.
 
Late input here.....I have noticed some RJ45 connectors fit differently in the female camera end. I had a Metric Crap ton of issues with my color 4k t180, from a damaged cable run, ( my fault), using 802.3 af power on a camera that required 802.3 AT....( my fault)
Using a Klein pass thru RJ45 connector. Copper corrosion over time on the end of the wire. ( my fault)
Went back to the Classic "Ideal" brand ( Home Depot/Amazon) non-pass thru" RJ45 connector, and got a Netgear 5 port 802.3AT switch,
The thing has made it 2 years almost to the day with more no issues.
 
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Oh and keeping with the thread. I just installed an Ipc-54IR-ZE turret in place of a faulting ipc-3241-ZAS, that took FORRRRRRRRRRRRRRRRRRRRRRRREver to load the login Gui, and Forrrrrrrrrrrrrrrrrrrrrrever to open the settings.
as a sort of test, I left everything else AS IS. and the 54IR was snappy and responsive. on the same wiring.
Brought the 3241 inside did a factory reset, and put it on a short cable.
Now it acts normally. web page opens fast, snappy menu surfing.
It might have got it's brains scrambled from Lightning or extreme cold.
A recent thunderstorm made scrambled brains out of my garage door opener MyQ feature, and on the same circuit an Amcrest 4116 NVR went into a "login time out" error..
@TonyR helped me out with an NVR fix. ( factory reset) delete all APP's,) start from scratch.
 
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Flintstone61 said:
A recent thunderstorm made scrambled brains out of my garage door opener MyQ feature, and on the same circuit an Amcrest 4116 NVR went into a "login time out" error..
Click to expand...
Interesting.... a recent fairly severe thunderstorm may be to blame for 2 devices in my house temporarily losing their respective minds:
  • The motion sensor for the Chamberlain Liftmaster 880LMW MyQ garage door opener, located at the bottom of the opener pushbutton on the wall, quit turning on the overhead light when you'd come into the garage. A re-configure via the "Menu" button of the LCD display on that button's box fixed it.
  • About the same time, the data from my Ambient Weather WS-2902C quit making it to the Internet. The data made it to the console in the house but the console lost its connection to the Wi-Fi router just across the room! Using the AWNET app to re-connect it to the router fixed the issue.
 
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